Knowledge Base

Sub-categories

1. Default Settings
   Pre-saved values to make Web-to-SMS messaging as fast and easy as possible.
2. Message Templates
   Pre-written messages which are saved on line for intended re-use.

Articles

• Dynamic Data

Tutorials

• How to send SMS to a list of contacts saved offline (e.g. database, spreadsheet etc).
• How to send SMS to the members of an online Contact List.
• How to send SMS to randomly given recipients.
• How to send SMS to the participants of a subscribption service.
• How to send SMS to a single participant of a subscription service.

Frequently Asked Questions

• How many SMS can be sent within a single Web-to-SMS broadcast?
• Why does the character counter show a higher number of characters than that in the message box?
• How many characters can be used in the message body?
• How can I broadcast multiple messages that were generated offline as part of one broadcast?

How to send SMS to a list of contacts saved offline (e.g. database, spreadsheet etc).

1. From the top menu, select 'Send & Receive'.
2. Then, from the left menu, select 'Web-to-SMS'.
3. Scroll to the 'File Upload' section.
4. Press the 'Browse' button to select the file that contains your validated data.
   
5. Press the 'Next' button within the 'File Upload' section.
6. If your data contains more than one column, select the one that contains the recipients' mobile numbers.
7. Specify the recipients (all can be selected by pressing the 'All' button and de-selected by pressing the '-' button).
8. Press the 'Next' button.
9. Configure the broadcast's settings - frequently used settings should be saved as defaults.
10. Write the message body, using message templates and dynamic data if required.
11. Press the 'Next' button.
12. Check the details of your broadcast.
13. Press the 'Send' button to confirm, bearing in mind that this will cause your messages to be submitted for immediate delivery and cannot be reversed.