Knowledge Base

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Subscription Services


Article

Help Command

Program information transparency is important for subscribers to feel they understand and are in control of their participation in a subscription service. This is ensured, at a basic level, by providing mobile users with a brief description of the subscription service using nothing more than their mobile device (i.e. Help command).

Upon receipt of a Help command from a mobile user, our smPlatform can respond with information about the service, or the program to which it belongs, including information such as: