Knowledge Base

Sub-categories

1. Subscriber Management
   All aspects relating to the sending of Mobile Terminated SMS.

Articles

• Subscription Services in Detail
• Subscription commands
• Opting-in
• Help Command
• EOM Reminders

Frequently Asked Questions

• What is the smPlatform?
• Can we manage subscriptions ourselves?
• Are subscription commands case sensitive?

Subscription commands

Subscription commands are mobile originated SMS through which mobile users interact with a subscription service. In total, there are 5 types of subscription commands, which are:

1. Opt-in commands: These are used to subscribe to a service.
2. Opt-out commands: These are used to unsubscribe from a service.
3. Help commands: These are used to request mobile help about a service or the program to which it belongs.
4. Confirmation commands: These are used to confirm an action.
5. Rejection commands: These are used to reject an action.