Knowledge Base

Sub-categories

1. Contacting Us
   Information relating to contacting TM4B staff.
2. Message Credits
   Paperless vouchers that facilitate messaging.
3. Payment Methods
   The different methods through which payment can be made.
4. Pricing
   The costs of using the service.

Articles

• Why we don't allow the use of "AOL" email addresses.

Tutorials

• How to view your sales/refund history.
• How to view/print a sales invoice.

Frequently Asked Questions

• To what bank account should our money transfers be directed to?
• How do I request a refund?

Question

To what bank account should our money transfers be directed to?

Answer

The full details of our bank account details, along with specific instructions relating to money transfers, can be located on the Offline Payments Form which is provided during the purchase process.

Please note that money transfers that are not referenced with a valid username and are not accompanied by an Offline Payments Form cannot be processed. Without them, it is very difficult for us to know the source of a money transfer and what it is in payment of.