Knowledge Base

Sub-categories

1. Auto-Forwarding
   The automated forwarding of MO SMS to other mobile devices, email addresses or remote servers.
2. Auto-Responding
   The automated sending of content back to the sender of an MO SMS or an email address provided by him/her.

Articles

• The benefits of a dedicated number.
• Message Receivers in detail.
• Default message receivers.
• Separating a keyword and sub-keyword.
• The message body of the MO SMS.
• What is a dedicated keyword?
• What is a dedicated number?

Tutorials

• How to create a Message Receiver on a dedicated number.
• How to create a Message Receiver on a dedicated keyword.
• How to delete a Message Receiver.

Frequently Asked Questions

• Are primary and secondary keywords case-sensitive?
• How many keywords/sub-keywords can we create?
• What happens if the sender of an MO SMS spells a keyword incorrectly?
• Why can't I delete this Message Receiver?

Question

How many keywords/sub-keywords can we create?

Answer

• Dedicated Numbers
  If a dedicated number has been allocated to your account, you are free to create an unlimited number of keywords and sub-keywords because the number has been allocated for your sole use.
• Dedicated Keywords
  If a dedicated keyword has been allocated to your account, you are free to create an unlimited number of sub-keywords as an extension to your dedicated keyword.