Knowledge Base

Sub-categories

1. Auto-Forwarding
   The automated forwarding of MO SMS to other mobile devices, email addresses or remote servers.
2. Auto-Responding
   The automated sending of content back to the sender of an MO SMS or an email address provided by him/her.

Articles

• The benefits of a dedicated number.
• Message Receivers in detail.
• Default message receivers.
• Separating a keyword and sub-keyword.
• The message body of the MO SMS.
• What is a dedicated keyword?
• What is a dedicated number?

Tutorials

• How to create a Message Receiver on a dedicated number.
• How to create a Message Receiver on a dedicated keyword.
• How to delete a Message Receiver.

Frequently Asked Questions

• Are primary and secondary keywords case-sensitive?
• How many keywords/sub-keywords can we create?
• What happens if the sender of an MO SMS spells a keyword incorrectly?
• Why can't I delete this Message Receiver?

Question

What happens if the sender of an MO SMS spells a keyword incorrectly?

Answer

If a primary or secondary keyword is spelled incorrectly, the MO SMS will fall back on to its default message receiver.

This means that the recipient of the MO SMS will be taken to be the owner of the default message receiver and the actions instructed through it will be taken.