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We would like to advise customers that, due to problems which we are still trying to resolve, we are unable to receive MO SMS through our UK receiving numbers.

MO SMS are reaching the Network Operators and are being forwarded in our direction but we are, for reasons which we are not yet able to establish, not able to receive them.

We can only but apologise about the inconvenience(s) which are being caused and would like customers to know that we are working around the clock to understand and resolve this matter.

Unless otherwise requested by affected customers, all of the messages which should have been handled during this time will be handled when the numbers come back online.