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It gives us great sorrow to inform customers that we are no longer offering Long Numbers based in France.

Whilst we offered these numbers to our customers in good faith, it has now come to reality that the up-stream network made these numbers available to us without realising the requirements that increased demand and usage would place on them.

The result of this mis-realisation was that, on two separate occasions in the last 4 months, a total of 3 numbers were terminated prematurely without any notice. On both occasions, we were assured that such an error would not take place again, but a fourth number has again been prematurely terminated.

Although this is a major set-back for us and our customers, we cannot stand to offer a service which is unreliable and we have decided to discontinue formal support of these numbers and approach the French MO market through common short codes.

Although existing French Long Numbers can still be used in this unpredictable situation, customers are advised to discontinue their leases voluntarily in exchange for a refund and preferential prices on our French short code program when it is launched.