DevBlog

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Although we are always ready to provide customer support as quickly as possible, we recommend customers to use the Knowledge Base as the first point of reference as it can easily provide an immediate resolution to most issues.

And so, to help customers find the information that they're looking for in a fast and efficient manner, an advanced search facility has been added which retrieves relevant results in the fastest possible time.

Although search criteria can be modified by visiting the search page itself, a search box has been added to the top-right hand section of the entire HelpDesk for easy access.

Customers that experience any errors using the facility, receive results that are not relevant or would simply like to see an improvement should let us know through the Contact Centre.