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Until now, the "Tools" section of SMS Online has been used to contain several value-added applications. However, whilst we have been providing these applications at no extra cost, they have played their part in taxing our resources (e.g. development, support, maintenance, database etc.).

So, in order to maintain, improve and increase such value-added applications, we have been faced with two options:

1. Increase the cost of messaging to cover the cost of these applications.
2. Separate the cost of these applications from the cost of messaging.

In favour of our low-cost messaging policy and to account for customers that do not use these applications, we have decided to discontinue the "Tools" section and create, in its place, a paid-for section called Extensions.

However, in order to continue providing delivery reports free-of-charge, the 'Message Tracking' tool has been converted into a section called 'Delivery Reports' and moved over the 'Send & Receive' section.

Similarly, the 'MinBal' notifier has been moved over to the 'Settings' section so that customers can continue to receive low balance notifications at no extra cost.