DevBlog

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We would like to advise our customers that terminating networks Orange Caraibe in Martinique and Medi Telecom in Morocco have imposed blocks on an interconnect partner which we use to reach them on MT delivery via Global II.

As an immediate remedy for Medi Telecom, we are redirected all Global II traffic terminating in Morocco to the Global I messaging route. As for, Orange Caraibe, our interconnect partner is making efforts to have this action reversed.

Until these issues are resolved, these two networks are being removed from our publicised coverage and we shall provide further notification as developments take place.

We would like to take this opportunity to, once again, stress upon our customers the importance of ensuring that all MT traffic are protected from unwanted messages. This means that the permission of mobile users need to be obtained according the regulations of their countries and that simple opt-out mechanisms are also provided which mobile users are made aware of.

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Customers terminating messages in France will be happy to know that it has been added to our Global I messaging route.

Although the delivery rate (of 5.8 GB credits) is slightly higher than on Global II, it provides the added support of dynamic originators (i.e. originators created on the fly) as well as numeric originators which are otherwise not possible via Global II.

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Kuwait is no longer being supported via Global II and support via Global I has been introduced.

The reason behind this change is a combination of (1) an unacceptably high price increase for the Global II messaging route and (2) a recently acquired ability to route via Global I at a lower price.

The base rate of delivery to Kuwait is now 4.2 GB credits and all messages being sent via Global II will automatically be directed via Global I.

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As of today, we have become one of very few service providers that can boast coverage of New Zealand's Telstra network. Additionally, the base rate of delivery via Global I has been reduced from 3.5 GB credits to 3.4 GB credits.

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Not much can be said! The network operator Info Quest in Greece has been added to the network coverage of both global routes.

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As part of numerous changes to pricing and coverage that will be taking place over the next few weeks, we would like to inform customers that Italy is no longer available through the Global II messaging route.

In reality, it is still available, but the cost of delivery via Global II now matches that of Global I and it doesn't make sense that the cost of messaging with a static originator should be the same as that with a dynamic originator.

Please note that, although Italy has been removed from our Global II coverage, customers who are used to terminating Italian messages via Global II can continue to do so as they will automatically be forwarded via Global I.

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Customers terminating traffic in the UAE will be happy to know that Etisalat is now, once again, reachable to us through our Global I messaging route.

Whilst the previously installed block has not yet been resolved, we are now routing Global I messages through another interconnect partner who's channel to the UAE is fully open.

This change, however, has seen a slight increase in the base delivery rate from 3.5 GB credits to 3.8 GB credits. When the existing blocks are removed (which we hope to take place in the coming weeks), we will be able to reduce the delivery rate back down to its original price.

Although the messages of our customers have not been spam-related, we remind customers to ensure that any traffic being sent to any destination network complies with the relevant regulations of the destination countries and that messages are only sent to recipients who have requested them.

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We would like to advise customers that we are currently experiencing issues delivering SMS to the Etisalat network in the United Arab Emirates.

This blockage is effecting the Global I messaging route and all UAE messages are being diverted to Global II. This means that messages are still being delivered, except that the originator of the messages is being changed to the communal originator '20170000'.

We are progressing this issue with our interconnect partner and shall advise you further when the problem is resolved, or give further updates as they become available.

Please be assured we are endeavouring to resolve this problem as soon as possible.

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Customers will be happy to know that Telecom New Zealand has been added to our coverage for New Zealand. This addition applies to both of our Global routes and does not effect the delivery rates in any way.

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We would like to announce a few changes to our MT coverage/pricing which take immediate effect.

• United Kingdom: Both Global routes now support Cable & Wireless (Jersey) and Jersey Airtel.
• Pakistan: Global II now supports Telenor and the delivery rate has been increased to 3.6 credits. Unfortunately, however, Global I support for Pakistan has been removed completely.
• Nigeria: Global II now supports Globacom.
• French Polynesia: Due to the ongoing downtime, support for French Polynesia has been removed from Global II.

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Customers should be made aware that delivery to French Polynesia is temporarily unavailable due to the sole terminating network placing a block on our interconnect partner due to SPAM reports from their subscriber base.

We are making every effort to have this route re-opened through an alternate interconnect partner and will keep customers notified of updates as they happen.

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Taking immediate effect, Croatia has been added to the Global I messaging route with both of its mobile network operators included within the network coverage.

The standard delivery rate is 5.5 credits, which brings the real cost of delivery anywhere between 4.0 - 5.5 pence per SMS depending on the size of individual purchases.

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The South American country 'Uruguay' has been added to the international coverage of both our Global I and Global II messaging routes.

The cost of delivery ranges between 2.41p-5.00p, the full details of which can be viewed on:

http://www.tm4b.com/sending-sms/message_pricing/index.php?this_country=Uruguay

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We are no longer providing support for messages being delivered to the US through the Global I messaging route.

This is on account of the strict rules and regulations which have been applied by the US network operators who insist upon:

1. Short codes – Every MT SMS must be sent using a registered short code as its originator.
2. Short code programs – The types of services, message flows, opt-in and opt-out procedures that a short code is used for must be registered with every carrier on which the service runs.
3. Explicit permission – Every message sent to a US mobile user must have his/her explicit permission which must be obtained through his/her mobile device.

Please note that we will still continue to attempt message delivery because of the difficulty in differentiating between Canadian & US messages, but the US has been removed from our coverage lists and we will not be able to provide technical support for any issue relating to delivery in the US via Global I.

Customers who wish to launch a carrier-compliant program in the US, but find the above requirements too expensive and time-consuming, should contact us for more details about our shared short code program.

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We are happy to announce that we have attained 100% network coverage for Italy & Ireland on both of our Global messaging routes.

The only networks which were, until now, unreachable were the Hutchison 3G networks. However, these are now fully-supported.

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Whilst we have been able to improve our European network coverage, our support for Central/South America has suffered slightly.

Support for Argentina, Martinique & Mexico has been discontinued on the Global I messaging route (but still available on Global II) and the Brazillian networks Claro & Nextel are no longer reachable through Global I.

Foruntately, however, these destinations receive hardly any traffic and these set-backs will hardly be felt by our existing customer-base.

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As of today, the following destinations have been added to our Global II messaging route:

Furthermore, the following destinations have been added to our First Class messaging route:

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We would like to notify all of our customers that, as of June 1st 2006, the following countries will no longer be available on the Global II route:

• French Guiana
• Reunion
• Barbados

Furthermore, the following destinations will no longer be available on the Global I route:

• Macao
• Saudi Arabia
• Croatia

Customers should note that this does not mean that these countries can no longer be reached, for they have also been included within today's newly added destinations on their alternative routes. For example, although Reunion will no longer be reachable via Global II, it has now become available via Global I.

Customers who terminate messages in these countries should acknowledge the changes in their applications and day-to-day messaging before 1st June 2006 to prevent messages from being neglected.

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Customers in the Middle East will be happy to know that network coverage for Saudi Arabia has been improved so that both of its network operators, Saudi Telecom Company (AL JAWAL) and Etihad Etisalat Company (Mobily), are within our reach.

This improved coverage, which takes immediate effect, is on the Business Class route and the standard delivery rate for MT SMS terminating in Saudi Arabia is 3.3 credits/sms.

We would also like to take this opportunity to announce that the Global I coverage of Saudi Arabia is due to end by June 1st 2006. We have only ever termianted a hand-full of MT SMS in Saudi Arabia through the Global I route, most likely due to the incomplete coverage which was offered for it.

Please visit our main site for more information on the network coverage and pricing for Saudi Arabia.

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Good news for our existing and future customers is that we are in the process of launching a new type of account dedicated for the USA.

Admittedly, whilst our current cost of delivery to the USA is very low, our existing network coverage does not include two of the USA's largest network carriers. While this may not be an issue for some customers, it is for most.

The reason why these carriers could not be included is due to incompatibility issues resulting from their use of CDMA & TDMA as opposed to GSM (which is what we use). However, we are now establishing direct connections to the US through which we will overcome this barrier.

These new connections will enable to us to provide full coverage of all the Tier 1 carriers, which we will present as a new type of account. With the new account, sales will be made in US Dollars and, most excitingly, we will be providing two-way SMS through US-based short codes.

We are just waiting on one or two network connections to be finalised and for our main website (www.tm4b.com) to be modified and then the new account will be publicised.